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Client Support Center

Please use the following contact information for technical support requests only. If you are not a current client and would like information on our support packages, please schedule an IT consultation.

Before you begin...

Our help desk is actively staffed from 8:30am–6pm.

You can submit a new service request by sending an email to:

support@kltech.com

Be sure to include the following, if at all possible:

  • Summarize the problem in the subject line
  • Description of the problem in the body of your email
  • Screenshot. Screenshots are helpful.
  • Error message. If you get an error message, open it up and cut/paste it into your email.
  • Username that had the problem and what they were doing at the time.

Email Support

support@kltech.com

Phone Support

(914) 513-2030

Remote Support

Remote Portal