IT Service Desk Support That Keeps Work Moving

I been working with KL TECH for 3 months now. My employer is a client of theirs. Their staff are very knowledgeable and friendly as well. They been supportive of any tech issue needs I may have. Would highly recommend to anyone looking for tech support for their business. Shout out to Jose, Monica, Nicholas, and James who are the ones that I worked more closely with.

KL Tech’s technicians have helped me time and time again, always operating at peak efficiency!

I have had an excellent experience working with KL Tech. Their team is knowledgeable, responsive, and always takes the time to clearly explain every step of the process. Whether you call in for help or they are on site, you are always guaranteed excellent service. Highly recommend!

If you need an IT company, KL TECH is as good as it gets. They are the best of the best! The staff makes you feel important, protected and supported in every way an IT company can. They are family. They have supported us a Defoe Corp for so many years, we have lost track, and they always find new ways to support our IT needs. Monica Suleiman is magnificent in every way. She fixes my issues before I can even blink. From the moment I send an email asking for help, she is already asking me if she can log in. I blink and any issues I may have are resolved. Val Konjuhi is another gem, we call him super-Val. He swoops in and rescues us the moment we have an issue to resolve, he has been working with our company for longer than I have been employed and his knowledge of our nuances is beyond impressive. They update all of our programs for us, especially Quickbooks, they install all of our computers and printers, they troubleshoot any issues that arise and they give us amazing advice and short courses to keep us informed and our company protected. They remote into our computers to fix issues quickly and if they have to come in person, the dispatch someone right away. Their team is knowledgeable and magnificent in every way, some of the greatest individuals I have ever met. You can tell they really care and they really know what they are doing. If you are looking for an IT company you can trust that will always put your company first, look no further, you found it with KL tech.

Absolutely the best IT company around, and they are very nice and thorough.

I’ve been working with KL Tech for over five years now. Their service is consistently excellent—professional, responsive, and focused on client needs. The team is very knowledgeable, including when it comes to cyber security. They always take the time to answer my questions thoroughly and have helped me immensely in understanding and mitigating cyber risks within my business. Their guidance has been invaluable, especially with the constantly evolving cyber security landscape.

Adam and his team are at the top of their industry, staying staying ahead of AI-driven attacks, ransomware evolution, and supply-chain vulnerabilities. Their managed IT and advanced security services are an invaluable asset to business continuity.

We are a small business operating out of Westchester NY, but working across the tri-state area. We have been working with KL tech for almost 10 years and they have always provided A+ service! Whenever we have an IT issue they work quickly to resolve it so working time lost is minimized. They are very transparent and diligent in their communication with us regarding security and services that protect our business. We have a team of people, (no bots), who engage and support us in KL Tech, those are great qualities in a partner!

KL Tech is an integral part of my business. There have been tech issues that would literally shut down my company’s business work flow…and given all the cyber threats and attacks these days I could not run my business without their support. Not only is their customer service top notch but their response time is incredible. If we’re having any tech issues, all us takes is dialing their number and I get an immediate and a discussion as to how they can fix my issues in the an extremely time sensitive manner. I highly recommend KL Tech to businesses large and small or even for personal family household tech set up services and continuous support. You will never be left any short of satisfied with the support you receive.

KL Tech is your one stop shop. They handle anything from IT support to IT safety compliance IT consulting and even communication systems with quick response time and top notch customer service.

Excellent customer service. I feel secure knowing KL Tech is managing my IT security.

As a small business owner i am not able to have an IT department. KL Tech has filled that position. As my business has gown they have been there to help me expand my network to accommodate my businesses new needs.

Always there when I need them, especially when Microsoft or someone updates my computer and I can’t figure out what they’ve done that I didn’t ask for.

Whenever I have computer issues I call them and I know the problem wil be solved and it ALWAYS is!! GREAT COMPANY!

The KL Tech team went out of their way to address a potential problem with my bank before it became an issue RB

The firm provides exceptionally high-level strategic AI and IT advice along with problem solving on operational issue in a responsive, efficient and personalized manner. An indispensable resource for our organization.

KL Tech has served as our go-to outsourced tech resource, both for business and personal needs. Adam Karp knows the tech world, in terms of the issues that small businesses and individuals face, inside-out.

I really cannot say enough positive things about KL Tech. Responsive, professional and knowledgeable - happy to have used them since we opened our physical therapy practice 20 years ago.

excellent support

We are a 122 unit co-op located in Hartsdale and have been engaged with KLTech for a number of years. Their service is worth 5 stars and more. They protect our computers from unwanted and damaging intruders, quickly set up whatever new tech items we use and educate the users when necessary. President of the Board of Directors

KL tech is a great organization from top to bottom. The services they provide are amazing

KL Tech provides our companies with exceptional customer service and support. We have been working with KL Tech for many years and have consistently been impressed with their progressive and innovative approach to cybersecurity and technology solutions. They are a full-service IT company providing comprehensive computer hardware, communications, cybersecurity, and technology services. Their knowledge, responsiveness, and commitment to staying ahead of the latest technology make them a valuable partner to our companies.

I began my association with KL Tech thru my employer. I found them to be both knowledgeable & responsive. I continued to use KL Tech for my own personal computer. They continue to demonstrate this same professionalism and high standards that I have come to reply upon.

Super helpful company. I mostly work with Jose and he is great. He is super helpful, knowledgeable and patient. 10/10